"Good listening skills can change minds, improve relationships and help build communities.... We also know from the study of leadership and organizational change that symbolic gestures are only one small piece of change. They might feel good and they might make people think, “Oh, that place over there is really doing it.” But we’re only going to see change when we put those symbols into actual, constantly developing and deepening practice. And change will then seed more change."
By Reshan Richards (Columnist) and Stephen J. Valentine (Columnist) Aug 2, 2021
Powerful peace about the role of listening as a force for social change - particularly in the schools.
コメント